Effective Date: [Insert Date]
Website: [YourWebsiteName.com]

We understand that travel plans can change. Below is our cancellation policy outlining the rules, timeframes, and refund eligibility for all reservations made through our website.

1. Standard Cancellation Policy

• Full Refund: Guests may cancel free of charge up to [X days] before check-in. A full refund will be issued to the original payment method.
• Partial Refund: If the cancellation is made within [X-1 to Y days] before check-in, [50%] of the total booking amount will be refunded.
• No Refund: Cancellations made less than [Y days] before check-in or after check-in are non-refundable.

 2. Early Departures & No-Shows

• Early Departures: If a guest chooses to leave before the end of their stay, no refunds will be issued for unused nights.
• No-Shows: Guests who do not arrive on the scheduled check-in date without prior notice will be treated as a no-show, and no refund will be provided.

3. Host Cancellations

• If a reservation is canceled by the host due to unforeseen circumstances:
• A full refund will be issued to the guest.
• We will make every effort to assist the guest in finding alternative accommodations with similar amenities and rates.

4. Extenuating Circumstances

• In certain cases (e.g., natural disasters, serious illness, or government travel restrictions), guests may request a cancellation and full refund under our Extenuating Circumstances Policy. Proof may be required and will be reviewed on a case-by-case basis.

5. How to Cancel a Reservation

To cancel a reservation:

1. Log into your account.
2. Navigate to “My Trips” or “Reservations.”
3. Click on the booking you wish to cancel.
4. Select “Cancel Reservation” and confirm.

If you encounter any issues, please contact our support team at [[email protected]].

6. Refund Processing

• Refunds (when applicable) will be processed within 5–10 business days and returned to the original payment method. The exact timing may vary depending on your bank or card provider.

• 7. Changes to This Policy
• We reserve the right to modify this cancellation policy at any time. Any changes will be effective immediately upon posting on this page.

8. Contact Us

For questions or special cancellation requests, contact us at:
Email: [[email protected]]
Phone: [Your Phone Number]
Address: [Your Business Address]